We can always try to install the driver manually as well:Īnother option also will be to get in contact with Microsoft directly for further support or warranty assistance:Īny further questions, please let me know. Processor Number i5-8350U Status Launched Launch Date Q317 Lithography 14 nm Recommended Customer Price 297.00 CPU Specifications Total Cores 4 Total Threads 8 Max Turbo Frequency 3.60 GHz Intel® Turbo Boost Technology 2.0 Frequency 3.60 GHz Processor Base Frequency 1. If the problem persists after that, since the units is working with Intel® HD graphics 4000 we can try to install driver version 4653: On the link below you will find the drivers for your laptop: That is why we recommend to install the drivers provided by the manufacturer of the device. Remember that the Intel graphics drivers are generic, which means they might or might not work with your platform. This CPU can also be configured into LPM (Low Power Mode), with a driver from Intel. We will do our best in order to try to fix this problem. The i5-3317U, is a processor from Intels Ultra segment, meaning Ultra low power usage. Hi StefanoD: Thank you very much for contacting the Intel® communities.
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